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If you do not have, or do not remember if you have, a network account with UNC Hospitals and/or do not remember your email account login with the SOM, do one of the following:

  • For School of Medicine: E-mail help@med.unc.edu or call the OIS Client Services Help Desk at 966-1325 (M-F 8 a.m. - 5 p.m.)
  • For UNC Health Care System: Call the Help Desk at 966-5647 or e-mail helpdesk@unch.unc.edu.
  • If you are a CMS content manager and have forgotten your password, or if you have other questions, please contact cms_help@unch.unc.edu.

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